Tracking order
How to Track Your Order
At RêveGlam, we understand the excitement of receiving your fashion items. Here's how you can track your order:
- Order Confirmation Email
Once your order is processed, you'll receive a confirmation email at the address provided during checkout. This email contains your order number and estimated delivery date.
- Shipping Notification
When your package ships, we'll send another email with your tracking number and carrier information. This typically occurs within 1-3 business days after order placement.
- Track Your Package
Use the tracking number provided to monitor your package's journey. Most orders are delivered within 5-10 business days, depending on your location.
Tracking Tools
We recommend using these reliable third-party tracking services to monitor your package:
17Track
A comprehensive tracking platform that supports multiple carriers worldwide:
- Visit 17Track website
- Enter your tracking number in the search field
- Select the carrier if known (optional)
- Click "Track" to view real-time updates
Common Tracking Questions
Why isn't my tracking number working?
Tracking numbers may take 24-48 hours to activate in the carrier's system after shipment. If it's been longer, please contact us at [email protected].
What does "In Transit" mean?
This status indicates your package is moving through the carrier's network. The tracking page should show the most recent scan location.
My package shows delivered but I haven't received it
First check with neighbors or building management. Carriers sometimes mark packages as delivered before actual delivery. If it's still missing after 48 hours, contact us at [email protected].
For any other questions about your order status, our customer service team is happy to help at [email protected]. Please include your order number for faster assistance.
