Terms of service
User Agreement
By accessing and using RêveGlam's website and services, you agree to comply with these Terms of Service. Our platform offers fashion products including dresses and tops for personal use only. Any commercial resale requires prior written permission.
Users must be at least 18 years old or have parental consent to make purchases. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Limitation of Liability
RêveGlam shall not be liable for any indirect, incidental, special or consequential damages resulting from:
- Product use or inability to use our products
- Unauthorized access to or alteration of your transmissions
- Any third party conduct on our platform
- Any matters beyond our reasonable control
Our maximum liability for any claim related to our services shall not exceed the purchase price of the product in question.
Intellectual Property Protection
All content on RêveGlam's website, including designs, text, graphics, logos and product images, are our exclusive property or licensed to us. These materials are protected by international copyright and trademark laws.
Users may not:
- Reproduce, duplicate, copy or resell any portion of our site
- Use our content for any commercial purpose without authorization
- Use data mining or extraction tools on our website
Refund Policy
We accept returns within 14 days of delivery for unworn, undamaged items with original tags attached. Customers are responsible for return shipping costs unless the return is due to our error.
Refund processing:
- Refunds will be issued to the original payment method
- Processing may take 5-10 business days after we receive returned items
- Sale items are final sale unless defective
For return requests, please contact our support team at [email protected] with your order details.
Dispute Resolution
Any disputes shall first attempt to be resolved through good faith negotiations between the parties. If unresolved within 30 days, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.
The arbitration shall take place in English and the decision shall be final and binding. The prevailing party shall be entitled to recover reasonable attorney fees and costs.
These Terms shall be governed by the laws of France without regard to conflict of law provisions.
General Provisions
We may modify these Terms at any time by posting updated versions on our website. Continued use of our services constitutes acceptance of the modified Terms.
If any provision is found invalid, the remaining provisions shall remain in full effect. Our failure to enforce any right shall not constitute a waiver of that right.
For any questions regarding these Terms, please contact us at [email protected].
