Refund policy
Refund Policy
Eligibility for Refunds
To be eligible for a refund, your item must be:
- Unworn, unwashed, and in its original condition with all tags attached
- In the original packaging
- Returned within 14 days of delivery
Final sale items marked "Non-Refundable" cannot be returned.
Refund Process
- Contact our support team at [email protected] to initiate your return
- You will receive return instructions and a Return Authorization Number
- Package your item securely and include the original packing slip
- Ship your return using a trackable shipping service
Refunds will be processed within 5-7 business days after we receive your return.
Refund Details
Approved refunds will be issued to the original payment method. Shipping costs are non-refundable.
For items returned without authorization or not meeting our return conditions, we reserve the right to refuse the refund or deduct a restocking fee of up to 20%.
Exchanges
We currently offer refunds only. For size or color exchanges, please return your original purchase and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at [email protected] within 3 days of delivery with photos of the issue. We will arrange for a replacement or full refund.
Questions
For any questions about our refund policy, please email [email protected].
